Shipping Terms
No Handling Fees:
MHOO does not charge any handling or processing fees for orders.
Shipping Terms – DDU (Delivery Duty Unpaid):
All shipments are made under Incoterms DDU, meaning import duties and taxes are not included in the product price or shipping cost.
If you need help with customs clearance, feel free to contact our team — we're happy to assist.
Fast Processing & Dispatch:
Orders are typically processed within 1 business day after payment is received.
We ship out the next day, ensuring quick dispatch of your goods.
Tax ID Requirements:
For customers based in Germany and Italy, a valid tax identification number is required for shipment.
| Carrier | Product | World / Region | Period |
|
DHL |
Sample swatches |
World wide |
5-8 business days |
|
FedEx & UPS |
Rolls and cut to order |
North America, Mexico, Central America, South America, Western Europe, Eastern Europe, South Asia, East Asia, Japan, South East Asia |
5-9 business days |
|
TNT & UPS |
Rolls and cut to order |
Australia/New Zealand, Turkey, South Africa |
7-9 business days |
|
Aramex |
Rolls and cut to order |
Middle East/North Africa (except Dubai) |
7-9 business days |
