Shipping policy

1. Standard Shipping

We offer standard shipping to all eligible regions. Shipping times and costs vary depending on destination and shipping method selected at checkout.

  • Processing Time: Orders are processed within 1–3 business days (excluding weekends and holidays).
  • Delivery Time: Estimated delivery times vary by destination and will be displayed at checkout.

2. Free Shipping

We provide free standard shipping for eligible orders within certain delivery zones.

  • Eligibility: Orders within specified zones and above the minimum order amount qualify for free shipping.
  • Minimum Order Amount: $[Insert Amount] (e.g., $50).
  • Exceptions: Free shipping does not apply to remote areas unless otherwise specified.

Example: “Enjoy free standard shipping for orders over $50 within our delivery zones. Additional charges may apply for remote areas.”


3. Remote Area Surcharge

Some delivery locations are classified as “remote areas” by carriers. These locations require additional handling and delivery costs.

  • Extra Cost: Additional charges may apply for remote area deliveries, calculated automatically at checkout.
  • Scope: Applies to specific postal codes or regions defined by the carrier.
  • Notification: Customers will be informed at checkout if their address qualifies for a remote area surcharge.

Example: “Orders shipped to remote areas may incur additional delivery fees, which will be calculated at checkout.”


4. Order Tracking

Once your order has been shipped, you will receive a tracking number by email. You can use this number to check the delivery status of your package.


5. Lost or Damaged Shipments

We are not responsible for lost or damaged shipments caused by the carrier. If your order arrives damaged, please contact us immediately at [Insert Contact Email].


6. Contact Us

For any questions about our shipping policy, please contact us at:
📧 Email: [ mhoowrap@gmail.com ]